In the run up to putting a tour on sale we often get asked lots of questions relating to the shows and ticket sales. We’ve put together this handy guide to help you navigate your way through the process.
What are the dates of the concerts?
Thursday 13th, Friday 14th and Saturday 15th June 2024.
When is the on-sale date?
Tickets will be available to purchase on Wednesday 12th July at 10:00 BST for those who were successful in the ticket ballot.
Where can I buy tickets?
Tickets will be available from AXS and Ticketmaster and Liverpool FC only.
To have access to buy tickets, you need to be an LFC Season Ticket Holder, Season Hospitality Member or LFC Official Member and successfully register following the details found here.
How many tickets can I buy?
Tickets will be limited to up to 4 per person based on a pre-registration process.
Is there a booking fee?
Tickets are sold subject to booking fee which vary by ticket agent, there is also a handling fee.
Are there any age restrictions?
Children under 16 years of age must be accompanied by a responsible adult of 18 years or over. LFC reserves the right to remove any child, who in the opinion of LFC, appears to be under 16 years of age and unaccompanied.
The standing area of the Venue is not suitable for children under 14 years of age. LFC reserves the right to remove any child (and their responsible adult(s)) who in the opinion of LFC appears to be under 14 years of age from the standing area of the Venue or the Venue itself for safety reasons.
I am a wheelchair user or need ease of access seating and would like to attend. Will there be a designated area for me at the concert?
Yes, there will be a designated wheelchair user area and some ease of access seating available. Please contact our Disabled Concert ticket phoneline on 0151 264 2500, option 1 to book your ticket and, if needed, one for your assistant. Subject to availability.
My circumstances have changed since I purchased my ticket and I am now a wheelchair user. What should I do?
Please contact LFC direct and we will try and accommodate your needs.
I live outside of the UK; will you mail my tickets to me?
Please refer to your point of purchase.
What if I have a ticket for the hospitality area, what time will these areas close?
Hospitality areas will be open for 1-hour post show, please see details of hospitality packages for more details. Packages may vary.
Is the stadium a non-smoking venue?
Yes, Anfield Stadium is a non-smoking venue.
I have an illness; will there be facilities to keep my medicine?
No, this would need to be kept on your person at all times.
Will there be a guide to assist in finding the stadium, the correct entrance and how to find my seat/area?
This will be available on the website closer to the time.
Is there nearby accommodation?
Yes, whether you want a posh bed for the night, a country house hotel or a groovy themed room, Liverpool has it all. The City Region has an impressively broad range of accommodation, from award-winning guest houses to upmarket boutique hotels. For more information, visit: www.visitliverpool.com/accommodation
I am an LFC Season Ticket Holder/Official Member, how many tickets can I register for?
You can register for up to a maximum of four tickets on your Supporter ID.
I am an LFC Seasonal Hospitality Member, can I register for standard concert tickets?
You can register for up to a maximum of four tickets on your Supporter ID.
Will I have to queue on the site to register my interest in purchasing tickets?
We do expect the site to be busy so you may have to queue at times.
Why can’t I see the Taylor Swift registration when I log into my Supporter ID account?
If you cannot see the Taylor Swift registration, you will not be eligible to register your interest. Registration is only available to:
I am a disabled supporter; can I register to purchase a wheelchair space/ambulant seating?
Supporters registered with LFC for disability tickets can register for the relevant disability access tickets they require:
| Ambulant Seat Registration | This must be allocated to the Ambulant Supporters Supporter ID |
| Wheelchair Space Registration | This must be registered to the Wheelchair Users Supporter ID |
| Personal Assistant Registration | This must be allocated to the Personal Assistants Supporter ID (if required) |
I am a disabled supporter; can I register for disabled and non-disabled tickets in the same booking?
Yes, you can register for up to a maximum of four disabled and non-disabled tickets in the same registration booking.
I am a disabled supporter; do I need to register with my Personal Assistant?
Yes, if you have a Personal Assistant, you must register for them in the same registration booking.
I am a disabled supporter with 2 Personal Assistants, can I register for tickets with both of them?
Wheelchair spaces and ambulant seating are available on a 1:1 ratio basis only. Should you wish to register for additional tickets, you can do so by selecting ‘Standard Ticket Registration’ as part of your registration.
Will I need to make a payment or enter card details when registering?
No, payment is not required during the registration process.
Are cameras allowed?
No professional cameras or recording equipment will be allowed into the stadium.
I can’t go any more and need to sell on my ticket. What do I do?
Please refer to your ticket terms and conditions.
When will we receive our tickets?
This will be nearer the show date and will be advised.
I bought tickets off an unauthorised secondary ticket re-sale website and have been refused entry. What can I do to get my money back?
We advise purchasing from partnered ticket sellers only. In this instance we would advise that you need to contact the secondary site as we have no control over tickets being sold by unauthorised sites.
Will I be able to purchase food and drink in the stadium during the concert?
Yes, there will be a wide range of food and beverages available to buy. Alcohol will be available to buy for adults aged 18, however you will be required to provide photo identification as proof of age. There will also be on-pitch dispense service for general admission patrons.
Can I purchase official merchandise at the concert?
Yes you will be able to purchase official merchandise on the day of the concert.
Can I bring my own food and drinks into the stadium?
No. If any customers suffer from a condition that requires specific dietary requirements, please contact the venue prior to arrival to obtain permission to bring those products in, otherwise they will be confiscated on entry. Searches will be applied at point of entry and guests will be asked to discard any food or drinks before entering.
Where are the first aid areas?
There are first aid areas in each of the stands and there will be visible first aid provision on the pitch.
How will I get up-to-date information in the days leading up to the concert?
LFC will have a concert page on their website dedicated to your event, please also contact the promoter direct and the agent you purchased your ticket from
What happens if it rains, can I bring an umbrella?
No, Please refer to our prohibited items list. In the event of adverse weather conditions, we would advise bringing a rain mac or disposable rain coat.
Any article that might be used as a weapon, any person deemed to be offensive or abusive, or who may compromise public safety, will be reported to the police.
Can I bring posters/banners to the concert?
Flag poles or sticks for banners are prohibited. Whilst banners of a certain size themselves are not prohibited, please always be aware of other customers as potentially you may be blocking their view. For our permitted sizes please view our prohibited items PDF.
Will there be parking available on the day of the concert at the Stadium for the public?
Car parking will be confirmed closer to the time
Will there be coach parking available at the stadium?
Coach parking will be confirmed closer to the time.
Where can I get information on public transport to the venue?
Information on how to get to the ground can be found here.